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At Materials Design, we're pro-active in supporting our customers — you benefit from our expertise to maximize the value you receive from our materials simulation software. We offer day-to-day support, with fast response to your questions. But we also organize user events to share experience and build our user community, and we provide training opportunities and materials to speed you on your simulation journey.

Support

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Contact support

Support is an integral component of our products. Materials Design support scientists collaborate with customers every day, assisting with questions, generating strategies, guiding technology selections, and solving research problems. Have a current support issue? Submit a support request or Contact Support at support@materialsdesign.com.

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User group meetings

Listen and learn at our annual User Group Meetings, which bring together scientists from all over the world.

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Tutorials and trainings

Develop your skills with tutorials, training, and expert guidance designed to help you get the most from MedeA. Whether you're getting started or expanding your expertise, our resources help you become productive faster and achieve better simulation results.

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Video tutorials

Get started using MedeA software! Our video tutorials, created by our scientists, tell you everything you need to know.

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Latest release

Find out what's new in the latest release of the MedeA software.

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